Customer Services

Comprehensive service for your plant.

Our in-depth expertise and years of experience in cryogenic technologies make Linde Kryotechnik AG the partner of choice for the successful and efficient operation of your plant.

Our Customer Service team offers a comprehensive repair, service and maintenance portfolio for cryogenic helium and hydrogen plants. With sales partners in Japan, China, Korea and the US, we can provide expert advice and support the world over. Contact our Customer Service team directly in Switzerland for information on our offering in other countries.

As a proven plant engineer, we support our customers with in-depth advice every step of the way from maintenance through modification and revamp engineering to start-up and training, new components and spare parts included. Building on our process and engineering know-how, we can optimise operations to meet individual application needs. In addition, our remote support team delivers an efficient, fast and cost-effective troubleshooting service and is always ready to answer any operational questions you may have. As an all-round system provider, Linde Kryotechnik AG reduces risks with a single point of accountability for the entire lifecycle of your plant.

Original and compatible spare parts are guaranteed for ten years, but we continue to collaborate with customers to find workable solutions long after this warranty period. We will also liaise with our trusted suppliers if you need their services.

In short, you can rely on our Customer Service team and partners to help you with whatever you need during the entire lifecycle of your cryogenic helium or hydrogen plant.